Unfortunately, we are unable to accept returns or exchanges. All our items are made to order and due to the personalisation we aren't in a position to accept returns. The bespoke nature of our items means it is paramount that you ensure your spelling is correct and you have checked our size guides.
In the unlikely event of a fault in one of our products please contact us at hello@rainbowbleu.co.uk for a resolution.
I MADE AN ERROR ON MY PERSONALISED ORDER, WHAT SHALL I DO?
If you have placed your order and then realised you ordered the wrong size or made a spelling mistake you must contact us as soon as possible. We MAY be able to correct this for you but only if the item has not yet entered production. Please note that it is your responsibility to provide the correct details when placing the order. To avoid disappointment please ensure your spelling and sizing is correct.
IS THE SITE SAFE?
Payments via rainbowbleu.co.uk are 100% secure. All of your information is protected behind an encryption technology known as a secure socket layer (SSL). Whenever your web URL begins with https:// it means that SSL is enabled and is protecting your data. Please see our privacy & safety policy for more information on information kept.